News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

22 mins ago in Viral Videos

WATCH: Bern Your Enthusiasm

Fresh
22-overlay-4

Despite his friends' best efforts, Sen. Bernie Sanders (Larry David) keeps finding ways to upset voters in Iowa.

22 mins ago in Music

David Bowie’s widow Iman breaks silence

Fresh
bowieliveaid

The couple was married for almost 24 years and the rocker left more than $100 million to his wife in his will.

58 mins ago in Sports, Trending, Viral Videos

TODAY’S MUST SEE: Super Bowl 50 commercials

Fresh
14-overlay-1

A 30-second commercial spot on Super Sunday can cost up to $5 million. Which Super Sunday ad was your favorite?

13 hours ago in Music

Lady Gaga calls Super Bowl performance ‘dream come true’

Updated
16-overlay-7

The "Poker Face" hitmaker still can't believe she graced the Super Bowl stage to sing America's national anthem, insisting it is a "dream come true."

2 days ago in Music

This week’s top alternative tracks

coldplay

LISTEN: This week's top alternative songs, according to the weekly Billboard chart.